You will be accountable for effectively managing third party relationships in accordance with the standards defined within Chubb's Third-Party Provider Policy (TPPP) and Third-Party Risk Management (TPRM), as well as creating, implementing, and managing the processes, workflows, governance model and technology platform components that comprise the TPRM Program. You will ensure that effective controls are applied globally within Chubb to manage the risks associated with engaging with third parties and working with business and risk partners to ensure the TPPP and TPRM Program are aligned to business practices.
**Your Responsibilities**
**_Onboarding due diligence _**
- You will be the key contact point for the business when engaging a third party, managing the process from end-to-end (in liaison with other functions - Risk, Compliance, Legal, IT, Finance etc)
- Ensuring alignment and completeness of onboarding due diligence.
- Legal CPS234 clauses, CPS231 clauses in agreements as required.
- Material outsourcing assessments (operational, reputational impacts, costs, ability to bring in-house or alternative if provider fails, potential losses, concentration risk of all services outsourced to provider. If material outsourcing, approvals through audit, business owner, board.
- Coordination and follow up of TPCR assessments.
- APRA notification requirements for new material arrangements (within 20 business days of entering new agreement).
- Assessments for privacy (what type of data is transferring to the provider, controls to ensure privacy obligations met/appropriate notices), cyber (ensuring adequate cyber controls in place), modern slavery and sanctions risk.
**_Ongoing oversight of material outsourcing arrangements _**
- You will perform independent oversight, monitoring and assurance activities according to the level of risk for Chubb, policy holders and other stakeholders. It will also link the third party to Chubb BCP plans and monitor performance against the agreement.
- **Third-Party monitoring**:assurance reviews, reporting/attestations, website and disclosure document monitoring.
- **Material outsourcing committee**:establish and maintain the 'Third Party Governance Forum' to oversee material outsourcing arrangements (audits, risk, legal issues, regulatory issues, financial performance, operational performance, cyber, privacy etc).
- **Maintain the Third-Party Register**:Oversight and monitoring of Third-Party register to ensure these exposures are managed within appetite.
- **Business Continuity**:Conduct detailed analysis against the material service providers on what the impact would be if they were to fail for Chubb and what mitigants can be put in place.
- **APRA notification requirements**:Must advise APRA of any significant problems that have the potential to materially affect the outsourcing arrangement and, therefore, materially affect the business operations, profitability, or reputation of the institution. Must notify APRA if a material outsourcing arrangement is terminated as soon as practicable.
**_Termination and Offboarding: _**
- Maintain the Material Service Provider register and, in coordination with the business owner and Legal, ensure appropriate termination of agreements and, where applicable, access to relevant systems have been revoked.
**Your Skills & Experience**
- Tertiary qualifications desirable, preferably in Risk, Compliance or Auditing
- Minimum 3 to 5 years risk management, compliance, accounting or auditing background with experience in the Australian insurance, banking or financial services industry, desirable.
- Highly effective communication skills.
- Experience in enhancing and improving existing processes and business workflows.
- Excellent attention to detail.
- Ability to multitask, manage competing priorities and adhere to deadlines.
- Ability to work autonomously and collaboratively.
- Ability to effectively manage change.
We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.