Careers: Sales And Rentals Associate - Pro Audio & Recording
TitleSales And Rentals Associate - Pro Audio & Recording
Location756 Hillside AvenueVictoria, BC
Job Description
1. Assist customers with the selection and rental of musical instruments and equipment.
2. Provide transportation for customers and their rented gear as needed.
3. Determine individual customer needs and match them with our products and services.
4. Demonstrate recommended products to customers and explain their features and benefits.
5. Answer phone calls in a professional manner.
6. Follow up on product orders with customers and suppliers.
7. Use our approach to troubleshoot and resolve customer issues.
8. Stay up-to-date on our products, policies, and procedures.
9. Attend regular staff meetings and training sessions.
10. Maintain an attractive store display to engage customers.
11. Participate in store maintenance, warehouse tasks, and other related duties.
Key Responsibilities
1. Must be a musician who plays at least one instrument.
2. Able to demonstrate and educate customers on basic PA setup.
3. Must be available to work weekdays, weeknights, and weekends.
4. Troubleshoot questions over the phone.
5. Physically able to lift up to 65 lbs (30 kg).
6. Excellent verbal communication skills.
7. Positive attitude and composure under pressure.
8. Strong work ethic and commitment.
9. High energy levels and enthusiasm.
10. Able to excel in a fast-paced environment.
11. Confidently recommend solutions to customers.
12. Good organizational skills and attention to detail.
13. Previous retail or sales experience is an asset.
14. Experience with Digital Mixers, DJ equipment, and/or Lighting is an asset.
About You
* Musical background and passion for music.
* Ability to work in a team-oriented environment.
* Enthusiasm for providing excellent customer service.
* Flexibility and adaptability in a fast-paced setting.
* Proactive approach to resolving customer issues.
* Continuous learning and improvement mindset.