Why PlayStation?
We strive to create an inclusive environment, empower employees and embrace diversity.
Sony Interactive Entertainment is a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.
About the Role
This role offers the opportunity to join our Technical Operations Team, where you will collaborate with brilliant engineers, global teams and creative thinkers to make complex systems clear, usable and future-ready. As a key contributor, you will be responsible for assisting with the organisation, upkeep, and creation of internal technical documentation relating to areas such as data centres, internet networks, cloud and on-premises compute/virtualisation platforms, and project management.
Responsibilities
* Organize existing documentation – Discover, review and organize existing documentation.
* Edit and streamline, identify gaps, lead efforts to ensure accuracy and consistency of documentation across the division.
* Collaborate with key stakeholders, global cross-functional teams, and internal business users to define, support, guide, and maintain documentation standards and requirements.
* Translate complex systems into clear, accessible guides for a wide range of technical audiences.
* Provide proactive guidance and support to engineers by writing or assisting with writing internal technical documents, standard operating procedures and other software, systems or network related documentation.
* Draw and maintain technical diagrams to support operational documentation.
* Review and maintain various document and presentation templates.
Requirements
We are seeking a highly skilled individual with strong general technical skills, experienced with using Atlassian Confluence and Jira. You should have strong knowledge and technical understanding of internet networks, data centres, cloud and on-premises infrastructure, and other related areas.
Candidates must have excellent communication and presentation skills – facilitate collaborative and instructional sessions, provide strong clear guidance and support. We are looking for individuals who are curious, eager to learn, and not afraid to ask questions. Proficient in taking and organizing notes; ready to answer questions on-demand.
What We Offer
At Sony Interactive Entertainment, we offer a dynamic work environment that empowers employees and embraces diversity. We encourage everyone to apply and welcome applications from diverse candidates. We are an Equal Opportunity Employer.
Please note that we are committed to creating an inclusive environment and consider all qualified applicants for employment without regard to gender, race, religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.