Job Opportunity:
We are seeking a skilled professional to join our team as an ADF Support Officer. As a key member of our program, you will play a critical role in ensuring the smooth operation of our Defence Formal Messaging System product.
Key Responsibilities:
* Monitor and troubleshoot the DFMS product to ensure seamless operation.
* Manage software deployment and testing, proactively monitoring networks for issue detection and resolution.
* Create and update support documentation to facilitate effective user experience.
* Analyse issues, provide solutions, and suggest improvements to enhance system performance.
About You:
* Broad technical ICT experience in multiple areas, including networking and systems administration.
* Experience in providing support for software products.
* Knowledge of Defence communications network infrastructure.
* Cert IV in Training and Assessment or eligibility to obtain.
* A current Negative Vetting 2 Defence Security Clearance.
What We Offer:
* Flexible work arrangements, including a 9-day fortnight and flexible shift timings.
* A workplace that values wellbeing and diversity.
* A global team with opportunities for career growth and development.
* Recognition for delivering projects of global significance.
Security Clearances:
As a Defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain appropriate clearances.