Role Overview
We are seeking a skilled Team Performance Coordinator to drive team success and excellence in our boutique. In this role, you will be instrumental in supporting the Deputy Manager and Boutique Director by driving team performance, engagement, coaching, and development.
Main responsibilities include:
* Providing operational excellence through analysis of various reports and client satisfaction
* Assisting with the definition, implementation, and monitoring of action plans to achieve sales targets
* Ensuring a unique and exceptional client experience before, during, and after a sale
* Developing individual client portfolios by cultivating strong client relationships
To succeed in this role, candidates should have at least 4 years of experience in retail management overseeing a team of +10, strong exposure to Luxury Retail, and the ability to lead, manage, motivate, and develop both individually and to a team.
Why Work with Us?
We offer a competitive salary, market-leading incentives, and opportunities for career growth within our organization. Our dynamic and diverse team provides regular exposure to local and international senior leaders in the business.
Award-winning boutiques like ours are globally recognized for their excellence and commitment to innovation. You'll have the chance to work in a fast-paced environment, adapting quickly to new challenges and opportunities.