Moss & Co have partnered with one of Melbourne’s most highly regarded boutique accounting and business advisory firms to recruit a Reception/Concierge opportunity. This firm is renowned for their exceptional culture - a place where people genuinely enjoy coming to work. Think breakfast together each morning (fresh sourdough deliveries included), group Pilates and fitness classes, BBQs before long weekends, and the occasional winery day out. While boutique in size, they work with high-profile clients including ultra-high-net-worth families and ASX-listed companies - offering you exposure that rivals the Big 4, without the corporate rigidity. The Opportunity As a Receptionist/Concierge, you’ll be the face of the business. The first interaction a client has as they walk through the door. You’ll work closely with Directors, Accountants and Administrators across business services, tax and advisory. Front-of-house but make it premium. A polished, client facing role where you’ll be the first impression of a high-performing professional services firm. Key Responsibilities Answering incoming calls, and ensuring accurate delegation of transfers Meeting and greeting clients Delivering an exceptional client experience from the moment someone walks through the door Diary management for meetings and Principal calendars, including coordination of meeting room, resourcing and AV requirements Handling inbound queries and complaints via phone, email and general correspondence Management of incoming and outgoing mail and couriers/deliveries Maintaining and ensure adequately stocked stationary, kitchen and general office supplies Ad hoc administrative duties as directed by Director - Operations (for example, assisting with organising team lunches, team bbq's - birthday celebrations) About You Excellent communication skills and a proactive, hands-on approach Confident using Microsoft Office Suite A team player who brings energy, initiative and warmth to every interaction The Perks Close-knit, supportive team who genuinely look out for each other Wellness focused culture – breakfast, Pilates, fitness and social events Modern South Melbourne office close to cafes & transport - moving to a brand new office mid-year If you’re looking for a role where culture, purpose and career satisfaction align, this could be the one. Apply now via Moss & Co or email hello@mossandco.consulting for a confidential chat. We do not send your details to our client without prior consent and conversation with you. All communication is strictly confidential Moss & Co is a specialised Legal & Business Support Recruitment Consultancy, with strong networks across Australia. We partner with organisations of all sizes, including firms with an international presence.