Front Desk Receptionist / Medical Assistant @ Sherwood Urgent Care - PRNFront Desk Receptionist / Medical Assistant @ Sherwood Urgent Care - PRN4 days ago Be among the first 25 applicantsSherwood Urgent Care is looking for an experienced Front Desk Receptionist / Medical Assistant to join our PRN team in Searcy, AR. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) and some clinical experience in a healthcare setting. Flexible availability is desired.About Sherwood Urgent CareSherwood Urgent Care, with three locations in Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.Sherwood Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Additionally, all Sherwood Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.Job SummaryThe Front Desk/Medical Assistant is responsible for greeting patients, activating patient files and providing basic clinical care to patients in alignment with their medical education. Full-time team members work 36-40 hours each week, including every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.Key ResponsibilitiesThe following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray roomAnswer patient inquires and direct them through the registration processAnswer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacksCheck in and discharge patients, assist clinical staff and close the office at the end of each shiftCollect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheetsConsistently communicates with patients on wait times; provides direction to the next step in the treatment processProvides solutions to patient problems and recognizes and seeks help in emergent/hazardous situationsExecutes follow-up calls with a sense of urgencyObtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history current medications, allergies and other pertinent historical information as appropriateAssists with patient transfersAssists with procedures directly supervised by the providerFollows documentation procedures and completes required documentation related to patient visitResponsible for ensuring patient areas remain neat and tidy throughout the dayResponsible for cash and check reconciliation and nightly deposit drop offsMaintain a neat and clean work environment and professional appearanceAdhere to all relevant health and safety proceduresWHAT'S REQUIRED?High school diploma or equivalentPrior experience performing clerical tasks in a medical office settingMinimum 1 year of experience as a Medical AssistantMedical Assistant Certificate or equivalent experienceKnowledge of basic computer software and the ability to learn electronic medical recordsBLS CertificationFull-time Benefits IncludeCompetitive SalaryMedical, Dental, and Vision OptionsRetirement savings plansContinuing Education ReimbursementPaid Time Offand MORE!Prn Benefits IncludeCompetitive Salary401K plan with company contributionNo-Cost Office Visits and generous discounts on some billable servicesEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review theKnow Your Rights notice from the Department of Labor.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Urgent Team by 2xSign in to set job alerts for “Receptionist” roles.Physician Practice MA/LPN/RN - Pediatric Clinic - Full TimePhysician Practice MA, LPN, RN - Full Time- Family Doctors ClinicPhysician Practice MA/LPN/ RN - Full Time - Family Medicine ClinicWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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