$37.89 + Super p/h
- Working Hybrid - 3 days visiting clients - 1 day WFH - 1 day in office
- $500 referral fee
**Benefits**
- Yearly paid Community and Well-being Days
- Flexible Work Options
- Competitive Remuneration
- Use of shared branch vehicle
- Supported learning and development program to assist your career pathway towards Branch Manager and future leadership opportunities
- Access to a range of great staff discounts including great discounts on Health Insurance
**About Us**
Healthcare Australia is Australia's largest nursing recruitment agency and therefore we can offer you the best opportunities. We specialise in the sourcing and placement of health professionals in permanent roles in all the major cities across Australia
**About the role**
You will be the primary point of contact for our customers and your team of Care Workers located around
**Eastern Suburbs, NSW**.
**Locations**
Rose Bay, Darling Point, Double Bay, Point Piper, Woollahra, Edgecliff, Woolloomooloo, Watsons Bay, Potts Point, Rushcutters Bay, Elizabeth Bay, Bellevue Hill, Waverley, and Bondi Junction areas.
**Key responsibilities include**
- Manage and lead a Home Care service team, including the operational leadership of a team of Care Workers.
- Assist the Branch Manager with overall leadership support for the area, its staff and clients
- Ensure excellence in client service delivery, including managing the assessment of client care and goal planning and the successful onboarding of new clients.
- Managing client escalations and complaints to a high level of resolution.
- Developing exceptional relationships with both existing and new clients and their families.
- Developing effective collaborative relationships with other relevant service providers, including Community Support, Clinical and Allied Health services.
**About You**
- Leadership/ Management experience, developing and maintaining high-level team performance will be pivotal for this position.
- Experience with managing remote direct reports and a dispersed workforce would be highly regarded
- Experience managing a high-volume client caseload, including complex client care needs, service allocation, compliance, and case management
- Preparation advice regarding resume, cover letter, and interview success
- Additional job options and opportunities if unsuccessful
- Exceptional service and quick progression through the recruitment process
- Feedback requested and provided at all stages
- Continued communication and support after employment has commenced
**Hit the APPLY NOW button to begin a new career with one of the best in the business