Exceptional Customer Experience Starts Here.
Bendigo Bank is more than just a bank. We're united in our belief that in banking, better can be bigger. As a Personal Banker, you'll play a crucial role in delivering an exceptional experience by meeting customers' end-to-end banking needs.
You'll be the go-to person for customers seeking guidance on our online platforms, product recommendations, and personalized lending solutions. By understanding their current and future goals, you'll design solutions that meet their needs, objectives, and interests.
Your Key Responsibilities:
1. Deliver Win-Win Solutions: Develop expert understanding of customers' needs and design solutions that meet their goals.
2. Stay Ahead of Change: Educate and support customers with digital literacy and online banking needs as we continue to innovate our offerings.
3. Personalized Lending Solutions: Explore tailored personal loans and credit card options to help customers achieve their goals.
4. Lifelong Learning: Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and other learning opportunities.
* Building Connections: Support our customers, give back to the community, and have fun along the way.
This is a permanent, part-time position located in Moonee Ponds. The roster is 30 hours per fortnight, Tuesday & Wednesday 8:45am – 5:15pm.
We're looking for someone who:
5. Can deliver exceptional customer service
6. Has proven sales results through customer-focused solutions
7. Can build relationships and rapport with customers and colleagues
8. Is eager to share what makes our bank different
9. Values collaboration and teamwork
* Has experience in consumer lending (a plus but not essential)
So, why work with us?
10. We offer big impact that matters – your work directly benefits our customers and communities.
11. You'll be valued and recognized as an individual in a diverse team.
* We offer career opportunity and flexibility – flexible policies and a team that believes in you.
Enjoy great benefits, including:
12. Health and wellbeing support
* Discounted gym memberships and private health insurance options
* Take your learning to the next level through BEN U
We're making better, bigger. And we'll get there with you.