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Application Deadline: 24th December 2025
About Pandora
Headquartered in Copenhagen, Denmark, Pandora is the world's largest jewelry makerwith presence in more than 100 countries across the globe.
At Pandora, we give a voice to people's loves.
Beloved for our inimitable charm bracelet, Pandora jewelry offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer.
We currently have an exciting opportunity for a passionate leader to take on a new challenge in Pandora based in Brisbane as an Infield Sales Trainer in a field based role.
As an Infield Sales Trainer, you will be focusing on Pandoras Growth Stores & Priority Stores, develop and deliver in-store training programs, focusing on the Selling Ceremony, customer experience, product knowledge & sales KPIs to improve overall individual & store performance. You will support the stores through virtual and face to face sessions along with induction and onboarding
What you'll do
* Develop instore training and coaching programs in collaboration with Sales, Ops & Training.
* Conduct F2F training sessions, workshops and virtual training for a variety of topics including cycle launches, onboarding and ongoing training and support
* Reporting and maintaining records including store and individual progress and provide recommendations
* Partner with the Regional Sales Team to identify training opportunities
* Design and implement training & coaching modules for Growth Stores & priority stores focusing on Selling Ceremony, Product Knowledge & Customer Experience and instore coaching & training resources customised for each store
* Evaluate and analyse results using reviews, sales reports and sales data
You have:
* Ability to work independently and effectively in a field-based environment, visiting multiple store locations, regions & divisions.
* The ability to motivate and inspire employees to achieve sales goals and adopt new skills is a crucial aspect of the role
* Strong understanding of retail operations, sales, and customer service.
* Excellent communication, presentation, & interpersonal skills.
* Ability to design and deliver engaging on the shop floor training & coaching programs using various methods like gamification & NLP techniques.
* Proficiency in data analysis for evaluating training effectiveness.
* Strong record-keeping and organizational skills.
* Demonstrate an understanding of retail focused training and coaching; classroom, virtual and e-learning.
* This role will require interstate travel
What's in it for you?
We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:
* Generous staff discount on all Pandora products
* Extra days off including Wellness Days and Birthday Leave
* STIP Bonus
* Field base working environment
WHY PANDORA?
If you DREAM and DARE to grow as a leader as well as develop yourself and client groups on a daily basis, if you CARE and appreciate diverse work environments and you DREAM to work in a fast paced, innovative and disruptive organization, Pandora is the right place for you
You will enjoy leading a business in a collaborative work culture where you will empower others and seek opportunities to grow the market.
Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
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