Medical Secretary – Full Time
South Coast Renal (Brockway House Medical Services) | Gold Coast
South Coast Renal is one of the Gold Coast's leading specialist nephrology practices, providing exceptional patient-centred care across outpatient consultations, hospital care, diagnostics, clinical trials, and infusion services.
Due to continued growth, we are seeking a professional and compassionate full-time Medical Secretary to join our administration team. This is an excellent opportunity to work in a busy specialist medical practice with a supportive team of 7 specialist physicians and experienced healthcare professionals.
We are looking for someone who is organised, proactive, and committed to delivering an outstanding patient experience. Previous medical administration experience is highly regarded; however, we are happy to train the right candidate who demonstrates a strong work ethic, willingness to learn, and a genuine interest in healthcare.
About the Role
The successful candidates will provide high-level reception and administrative support to our doctors, patients, carers, and external healthcare providers. These roles are essential to delivering a positive patient experience and supporting our clinical team.
1 permanent full-time position
5 weekday (9:30-5:30 MON-THR and 8:30-4:30 FRI)
weekly pay + holiday leave loading + paid extra time off over Christmas and New Years
Key Responsibilities
* High-level reception and patient communication
* Appointment scheduling and diary management
* Medical correspondence and document management
* Liaison with hospitals, specialists, and healthcare providers
* Use of practice management and clinical software
* Supporting the administrative needs of a busy specialist practice
About You
To be successful in this role, you will demonstrate:
* A strong commitment to patient care and outcomes
* Professional and respectful communication with doctors, staff, and healthcare teams
* The ability to work effectively in a busy, team-based environment
* A willingness to adopt and use technology to support business activities
* A genuine interest in working in healthcare
* Off site parking
* Australian permanent residency is required for this position
Software:
* GENTU, Medical Objects, Microsoft Office, V-Money, Monday.com, Dict8ion, XERO
Why Join South Coast Renal?
* Competitive salary based on experience & weekly pay & holiday leave loading
* Additional paid leave when the clinic closes between Christmas and New Year (no need to use personal leave)
* Supportive team of specialists and research professionals
* Excellent work-life balance
* Opportunity to be part of a growing, forward-thinking renal service
* Ongoing professional development and learning opportunities