Join to apply for the Senior Retail Strategy Product Specialist role at Telstra3 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Retail Strategy Product Specialist role at TelstraGet AI-powered advice on this job and more exclusive features.We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work.For you, that means a having career that grows with you, and working with a team powered by human connection that prioritises wellbeing and choice.What We OfferFlex appeal: choose where, when and how you workPerformance-related payAccess to thousands of learning programs so you can level-upGlobal presence across 22 countries; opportunities to work where we do business.Purchased annual leave schemeAdditional Telstra day offAdditional 30% off Telstra products and servicesToolkit provided (laptop + mobile phone + plan paid for)What is the focus of the role?The Senior Retail Strategy Product Specialist is part of the broader Retail Product & Category Management Team and is responsible for contributing to the overall Retail product strategy and execution of this E2E operating model across Telstra's National Branded Retail network of over 250 stores.Reporting to the Senior Retail Strategy Product Lead, they will contribute to the short and long-term plan through strategic deep-dives, and work closely with the broader Telstra business, including Retail Operations, Consumer Segments, Retail Experience and store teams, to execute this strategy.A large part of the role will encompass understanding customer needs and target markets, to develop Retail Product CVPS and localised offerings that provide the customer with the right products, at the right time, and recognise the diverse needs of telco customers in Australia.Key ResponsibilitiesContribute to the overall development of Telstra's Retail Product strategy, aligned to the broader Retail strategic and business priorities.Leverage strong analytical abilities to evaluate market and consumer trends, synthesise findings into actionable insights, aligned with business goals.Understand Retail performance and productivity drivers, to effectively size commercial benefits and prioritise opportunities.Deliver transformational product changes across key initiatives, ranging from test and learn pilots to multi-year programs of work.Contribute to annual planning processes and development of leadership/Board level recommendations as required.Maximise revenue, gross margin, productivity and product customer experience through initiatives that factor the end-to-end Retail product operating model.Facilitate cross-functional workshops with frontline, customers and business teams as required to develop detailed requirements.Development of detailed product requirements that can be leveraged by IT and other project teams to assist in delivery of product strategy.Change expert - craft compelling narratives for customers and frontline teams, whilst ensuring initiatives are successfully embedded.Leverage human-centred design and design thinking principles to deliver customer focused product strategies, incorporating personas and voice-of-customer.Stay up to date with leading industry and market best practices to bring to life new ways and technologies to deliver business operations solutions for the business.Ability to work in a highly matrix environment to deliver change, influencing key stakeholders to ensure alignment of strategies and outcomes.About youTo be successful in the role, you'll have:Essential:Minimum 5 years' experience in Retail Product or similar product strategy/transformation role.Bachelor's degree in marketing, Commerce, Business or similar field.Highly desirable: Experience in Telecommunications, either globally or in Australia.Key Skills and Technical Expertise:Product strategy and development.Project management/transformation.Stakeholder influencing.Commercial acumen and business casing.Human-centred design and design thinking.Data analytics.Strong communication and presentation skills.Execution focus.When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionIndustriesTechnology, Information and Media, Telecommunications Carriers, and TelecommunicationsReferrals increase your chances of interviewing at Telstra by 2xSign in to set job alerts for “Retail Specialist” roles.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoRetail Store Manager - Permanent FulltimeMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoPart-Time Retail Professional - NEW Werribee StoreMelbourne, Victoria, Australia 1 week agoMaribyrnong, Victoria, Australia 1 week agoBrighton East, Victoria, Australia 1 week agoAltona North, Victoria, Australia 3 days agoAltona North, Victoria, Australia 5 days agoManager, Retail Store Supplies APAC (Melbourne)Melbourne, Victoria, Australia 7 hours agoMoorabbin, Victoria, Australia 2 months agoRichmond, Victoria, Australia 2 weeks agoAdvanced Retail Professional 3IC - NEW Werribee StoreMelbourne, Victoria, Australia 1 week agoAdvanced Retail Professional (3IC) - Highpoint Concept StoreMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoCadbury Casual Retail Display Support - HamiltonMelbourne, Victoria, Australia 2 weeks agoGreensborough, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCraigieburn, Victoria, Australia 1 week agoDandenong, Victoria, Australia 2 weeks agoRichmond, Victoria, Australia 2 weeks agoRetail Store Manager - Northland (Preston) VICTORIAPart-time Retail Professional - Carrum Downs Factory OutletMelbourne, Victoria, Australia 1 week agoStockroom Specialist - Chadstone Performance StoreMelbourne, Victoria, Australia 6 days agoRetail Sales Assistant - Full Time - CoburgCoburg North, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoWe’re unlocking community knowledge in a new way. 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