As Australia’s longest serving Defence financial institution, we have supported those who protect and serve our country for over 65 years. And as a member-owned bank, we are here for our members first, helping them to achieve their financial goals with a range of competitive products and personalised service. In 2024, we were named one of the World’s Best Bank by Forbes and won Canstar’s Consumer Bank of the Year for Everyday Banking. Your Role: As a Personal Banker, this role will be the first point of contact for our Members to service their everyday banking needs such as taking enquires and processing applications on Saving Account Products, Insurances, Personal loans and Credit cards, while educating our members on digital Banking solutions. In this role you will be expected but not limited to: Providing seamless end to end banking experience Making outbound calls to new and prospective members Referring mortgage enquires to our mortgage specialist Creating meaningful conversation with members by building trust and confidence Building relationships within the Defence Community Educating our members to adopt and use digital banking tools This is a fixed term contract role covering a maternity leave, with an immediate start and a planned end date of March 2026. About You We’re looking for bright minds, promoters of digital banking and strong level of numeracy talented individuals to join our team. Previous experience in retail banking sector Tier 2 accreditation is preferred. Benefits Working with Australian Military Bank will provide you access to a great range of benefits including: Staff Banking product Services discounts Novated Leasing options 4 weeks Paid Parental Purchased Leave option Referral Reward Program Employee Assistance Program Annual Flu Shot Blood Donor Leave Uniform allowance Polo Shirt provided Service Awards Why Us Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs, You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working. Probity check As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment. We move quickly with our interview process, if you are keen please submit your CV today! This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank. We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted. Australian Military Bank values diversity and is an equal employment opportunity employer.