Internal sales & account coordinator

Insignia is a leading national distributor of industrial labelling and coding equipment with over 50 years' experience in the Australian packaging market. With multiple locations nationwide, insignia is widely recognised as experts in identification and traceability, and work with world-leading brands in thermal printing, barcoding, data capture, marking & coding.

About the role

Looking to break into sales? Start here and build your career from the ground up. As an Internal Sales & Accounts Coordinator, you will connect with existing customers through outbound calls to uncover new business opportunities, manage our pipeline to successfully close deals, and keep our CRM up to date for seamless service delivery.

Reporting to the Internal Sales Manager, this role will work within our sales team to analyse account information and implement key activities to drive growth, whilst providing exceptional customer service.

Based in Wakerley QLD, this role offers the opportunity to work within a supportive and collaborative team environment.

• Conduct scheduled outbound calls to existing customers to secure new business opportunities.
• Manage pipeline to close out all opportunities.
• Gather and analyse account information and purchasing patterns to tailor sales strategies effectively.
• Consistently uphold high standards of customer service to ensure satisfaction and retention.

About you

• Experience in a sales or customer service role
• Experience in working with client database systems and MS Office applications
• Values great communication and effective time management
• Be able to work well within the team as well as autonomously.
• Ability to learn product knowledge and good organisation skills
• Results orientated and experience working with KPIs and Sales Target. A friendly competitive nature would be advantageous.

What we offer

• Full on-the-job training
• Opportunities for professional development and growth with hands on support.
• Employee Assistance Program with access to counselling, financial coaching, nutritional support, and legal consultation to assist you and your family.
• Free, onsite parking
• Company events & Incentives including Employee of the Month.
• Birthday leave- be paid to have your birthday off, doing the things you love.
• Access to a free onsite physio

Why work at insignia?

insignia is not just a national labelling, printing and coding business. We're a thriving community that fosters a culture of collaboration, innovation, and continuous learning. Your ideas are not just valued; they're encouraged. Your growth is not just nurtured; it's celebrated. insignia has an unwavering passion, and our people, products, and services have been the platform for being an indispensable partner for our customers.

All applicants must have unlimited working rights in Australia.