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Venue manager

Toowoomba
Smith & Co
Posted: 19 December
Offer description

Lead the Fun — Where Entertainment, Growth & Good Vibes Meet Join one of Australia's most exciting entertainment groups — a fast-growing network of arcades, attractions and family‑fun venues across the country. With strong backing, supportive leadership and a genuine focus on developing people, this is a place where careers grow, talent is recognised and high‑energy days are the norm. If you're passionate about hospitality, thrive in fast‑paced environments and love leading vibrant teams — this could be your next move.


About the Role

We're searching for a dynamic Venue Manager to lead a high-performing entertainment venue offering arcade gaming, guest experiences and an atmosphere built for fun. You'll be the energy on the floor, the coach behind the team, and the standard‑setter who ensures every visitor leaves smiling. This role suits someone who wants variety, responsibility and career advancement — backed by a leadership team that values growth, autonomy and fresh ideas.


What You'll Do

* Lead, support & develop an engaged, high‑performance team
* Oversee daily operations — arcade, service, presentation & guest flow
* Drive exceptional customer experience & memorable visits
* Manage rosters, stock control, reporting & venue standards
* Run promotions, in‑venue activations & community engagement
* Maintain compliance, safety & operational excellence
* Work closely with senior leaders to improve performance and experience


About You

You're energetic, hands‑on and love working where the atmosphere is fast, fun and people‑driven. You bring:

* Leadership experience in hospitality, retail or entertainment
* Strong communication & team development skills
* Confidence in high‑volume, multi‑tasking environments
* A solutions‑focused approach with a calm, positive attitude
* Availability to work rotating shifts including weekends & nights
* Experience with arcade, attractions or customer‑led venues is beneficial — but a great attitude, leadership and passion for customer experience are what matter most.


Why You'll Love It

* Supportive leadership who back career growth & development
* A business that recognises talent & promotes internally
* Opportunities to progress into multi‑venue or regional roles
* Fun work environment — busy, vibrant & never repetitive
* Bring ideas to life with autonomy & ownership


Ready to lead a venue where fun is the job description?

Apply today — we'd love to speak with you.

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