Venue Manager / Operations Manager – Cinema & Hospitality
Venue Manager / Operations Manager – Cinema & Hospitality
Cinebar Coolangatta is a dine-in cinema where guests enjoy food and drinks delivered directly to their seats during film sessions.
We are seeking a Venue Operations Manager to oversee the day‐to‐day operation of our Coolangatta cinema. This role leads the front‐of‐house team, maintains service standards and ensures smooth hospitality and cinema operations during film sessions.
This is a hands‐on leadership role suited to someone who enjoys running a venue, building a team and maintaining strong operational standards.
Key Responsibilities
Team Leadership & Recruitment
Lead and supervise front‐of‐house staff including supervisors, runners and bar staff
Conduct interviews and assist with recruitment of front‐of‐house team members
Train and mentor staff across ticketing, food & beverage service and operational procedures
Maintain Cinebar service standards and team performance
Venue Operations
Oversee the day‐to‐day operation of the cinema and hospitality areas
Ensure smooth food and beverage service during cinema sessions
Maintain venue cleanliness, presentation and operational standards
Systems & Cinema Operations
Train staff on ticketing and POS systems
Ensure team members are confident with ordering systems and service workflows
Develop a basic understanding of cinema operations including starting film sessions and simple troubleshooting
Perform basic cinema operational tasks when required (training provided), including starting films or restarting equipment
Escalate technical issues to head office or technical support where required
Administration
Prepare and manage staff rosters
Review supervisor handover reports and operational updates
Communicate with head office regarding staffing and operational matters
About You
The ideal candidate will:
Have previous experience in hospitality or venue management
Be confident leading and developing teams
Be organised and comfortable managing daily operations
Take pride in maintaining high service standards
Be comfortable learning basic cinema operational systems (training provided)
Experience in cinema operations is not essential, as full training will be provided.
This role suits someone who enjoys running a venue day‐to‐day and building a reliable team.
What We Offer
Full‐time management role
Opportunity to lead and develop your own team
Stable leadership position within a growing cinema business
Support from head office management
If you enjoy leading teams and running a venue while delivering a great guest experience, we would love to hear from you.
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