Retail Manager – Priceline Pharmacy Waurn Ponds
Lead a passionate team | Inspire exceptional customer experiences | Beauty, Health & Wellbeing Retail
Are you an energetic retail leader who thrives on coaching teams and delivering \"wow\" moments for customers?
Priceline Pharmacy Waurn Ponds is seeking a motivated Retail Manager to lead our store operations, champion premium customer care, and cement our reputation as the ultimate destination for beauty, health, and wellbeing in the Geelong community.
About the Role
As Retail Manager, you aren't just managing a floor; you are driving the heartbeat of the store. You will lead a high-performing, customer-focused team, ensuring that every person who walks through our doors receives personalized service and expert advice.
This role is perfect for a leader who is highly visible, thrives in a fast-paced environment, and believes that a positive team culture is the key to retail success.
What You'll Be Doing
Customer Experience & Store Leadership
* Lead from the front: Be a highly present, accessible mentor on the shop floor.
* Expert Guidance: Support your team in providing industry-leading beauty and health advice.
* Community Connection: Build a trusted reputation within the Waurn Ponds community.
* Service Excellence: Resolve escalated queries with empathy, confidence, and a \"customer-first\" mindset.
Team Development & Culture
* Coaching Culture: Foster an environment of continuous learning and performance growth.
* Change Leadership: Lead the team through new initiatives with a solution-focused approach.
* Role Modeling: Set the gold standard for the behaviors and professional excellence expected in-store.
Operations & Commercial Performance
* Inventory Integrity: Oversee rigorous stock control and inventory management processes.
* Business Growth: Review store KPIs and adjust business plans to drive profitability and optimize performance.
* Compliance: Ensure all operations meet strict legislative and company guidelines.
* Resource Management: Collaborate on rosters that balance customer needs with team well-being.
About You
We are looking for a \"people person\" with a business brain. You'll be a great fit if you have:
* Proven Leadership: Experience in retail management (Pharmacy, Beauty, or Health background is a bonus, but your leadership style matters most).
* Communication Skills: The ability to inspire a team and communicate clearly with stakeholders.
* Problem-Solving DNA: Confidence in making quick, effective decisions in a busy environment.
* Operational Savvy: Experience managing costs, inventory, and retail systems.
* Energy: A positive, proactive attitude that motivates those around you.
Why You'll Love Working With Us
* Brand Power: Lead within one of Australia's most iconic and trusted retail brands.
* Supportive Environment: Join a community-focused team that values your input and professional growth.
* Vibrant Culture: Work in an industry focused on making people feel their best.
* Career Progression: We value ambition and offer opportunities to develop your leadership career.
Ready to Make an Impact?
If you're excited to lead an engaged team and help shape the future of Priceline Pharmacy Waurn Ponds, we want to hear from you.
Apply now and help us bring health and beauty to life!