Customer Service Representative Job Description
We are seeking a skilled customer service representative to join our retail team. As a key member of our frontline fuel team, you will play a vital role in delivering exceptional customer experiences and creating a positive working environment.
About the Role:
* Deliver outstanding customer service by responding to queries and resolving issues promptly and professionally
* Promote products and deals to customers and colleagues
* Operate point of sale systems and monitor deliveries with accuracy
* Maintain a safe and organized working environment
* Ensure effective merchandising and stock control
Requirements:
* Previous retail experience is preferred
* A confident attitude and energetic approach to customer interactions
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment with multiple tasks and deadlines
* A strong attention to detail and ability to maintain accurate records
Benefits:
* Competitive pay rate and annual bonus scheme
* Access to employee discounts through our rewards platform
* Save on fuel costs through our company-wide discount program
* Ongoing training and development opportunities to enhance your career
* A supportive and inclusive work environment that values diversity and inclusion
About Us:
We offer a modern consumer retail experience, combining global expertise with local knowledge to deliver exceptional results.