* Conduct annual deployment planning for digital initiatives for dealers ADP* Review previous years deployment progress and any carry forward* Validate deployment capacity with Caterpillar Dealers* Ensure Caterpillar dealer understands of each deployment, its value, benefits and deployment required actions (time savings, cost efficiency, customer experience, etc)* Bachelor's Degree.* Significant experience (10+ years preferred) in digital deployments, IT operations, or program/project management.* Ability to simplify complex information and create clear communications and presentations for diverse audiences.* Excellent interpersonal skills for handling sensitive issues and persuading stakeholders inside and outside the organization.* Technical background with a solid understanding of IT systems and their interactions.* Proven ability to manage multiple projects and work with several dealers simultaneously.* Proficiency in collaboration tools (SharePoint, Teams) and dashboards (Power BI).* Demonstrated experience influencing others and working across a matrixed organisation.**Project Administration:** Knowledge of project administration best practices and ability to use organisational strategies, practices and tools for administering projects. Level Extensive Experience:* Reports dependencies, conflicts, and completion date status to project management team.* Helps others to develop in-depth knowledge of project administration process.* Makes sure project problems are surfaced and reported to appropriate project personnel.* Implements planned and ad-hoc communications to and from affected parties.* Monitors progress and generates project variance analysis reports.**Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Extensive Experience:**IT Project Control and Reporting:** Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule. Level Working Knowledge:**IT Project Management:**Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources. Level Extensive Experience:* Controls quality standards and budgeting in an ongoing IT project.* Estimates and appropriately addresses potential issues and risks in IT projects.* Ensures that technical objectives and functional requirements align in all IT projects.* Builds IT related templates for demand analysis and functional reports.* Monitors every step in an IT project to ensure all aspects of the project are delivered on-time.* Directs team members in analyzing client requirements in an appropriate manner.* Knowledge of the Caterpillar digital portfolio.* Knowledge Caterpillar Dealer Operations* Strong analytical skills to interpret requirements and support decision-making.* Exceptional facilitation and stakeholder management abilities.* Ability to interpret technical requirements and coordinate multi-party activities.* Experience presenting to and interacting with executive leaders.* Capacity to build consensus and simplify complex information.* Proactive mindset, strong accountability, planning, organization, and teamwork.* Highly developed interpersonal skills for managing sensitive or potentially controversial situations.* Excellent oral and written communication skills.
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