A leading software company in New South Wales is seeking a Technical Support Specialist to provide outstanding technical leadership in resolving critical client issues. You will collaborate with various teams to diagnose and solve complex challenges in real time, utilizing your deep expertise in the Pega Platform and Pega Cloud. The ideal candidate will have substantial experience in technical support roles and possess strong communication skills, ensuring impactful interactions with clients during high-pressure situations.#J-18808-Ljbffr