SIRVA is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With SIRVA locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.
By leveraging our global network, we deliver a superior experience that only a "one-stop shop" can provide. We're a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it
SIRVA is now seeking for a Corporate Pricing Coordinator to support our international clientele based out of Perth, Australia.
This role requires flexibility to shift times and offers a hybrid working model with work from home available.
Why work for SIRVA?
Being an international brand with a cross regional structure your career opportunities could be endless You can make colleagues, connections, and friendships the world over with SIRVA.
Diversity and inclusion are part of our service and therefore are part of our DNA. At SIRVA our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identity.
SIRVA has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work from Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.
Position Summary:
Proactive and detail-oriented Corporate Pricing Coordinator to manage client relationships, coordinate relocation services, and ensure operational excellence across our corporate relocation processes. This role is pivotal in maintaining high service standards and driving business growth through effective communication and coordination.
Functions and Responsibilities:
* Client Relationship Management - Build and maintain strong relationships with corporate clients, identifying opportunities to expand services and secure additional business.
* Lead Qualification & Appointment Booking - Evaluate incoming enquiries, qualify leads, and schedule appointments for Moving Sales Consultants using AMOS.
* Survey Coordination - Ensure in-home surveys are conducted promptly and outcomes are delivered efficiently to support relocation planning.
* Quote Preparation - Prepare accurate and timely quotes for relocation services, ensuring alignment with client requirements and company relocation policies.
* Relocation Process Coordination - Manage end-to-end logistics for household and personal effects movements, including notifications to all stakeholders and individual relocates.
* Issue Reporting - Identify and report real or potential problems, as well as unsatisfactory practices, to management for resolution.
* Diary Management - Maintain the diary of in-home sales consultants to optimize weekly survey targets and resource allocation.
* KPI Compliance - Meet internal performance metrics by ensuring client enquiries and internal stakeholders are responded to within 24 hours.
Qualifications:
* Strong organisational and time-management skills
* Excellent communication and interpersonal abilities
* Experience in quoting, client relationship management, or relocation services preferred
* Proficiency in scheduling tools and CRM systems (e.g., AMOS)
* Ability to work independently and collaboratively in a fast-paced environment
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