Food and Beverage Supervisor Job Summary
This is an exciting opportunity to join our team as a Food and Beverage Supervisor. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our residents and guests receive the highest level of food and beverage experience.
We are looking for an experienced and skilled individual who has a passion for providing excellent service and is able to work effectively in a fast-paced environment. If you have a background in al a carte dining and possess excellent communication skills, we would love to hear from you.
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Key Responsibilities:
* Supervise and coordinate food and beverage employees working in the restaurant
* Manage administration requirements for the restaurant, including rosters, stock orders, trainings, and food safety
* Monitor efficient and safe delivery of all food and beverage orders
* Ensure the dining areas are clean and well presented
* Ensure cashier procedures are carried out in line with agreed procedures
* Resolve resident and guest complaints in a friendly and efficient manner
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Requirements:
* Responsible Service of Alcohol (RSA) Certificate
* Experience in al a carte dining and beverage knowledge
* Barista experience (desirable)
* WSET Level 2 (desirable)
* 2 years of experience working in a similar role and/or environment
* Experience working in a team supervisory role within restaurant, café, and bar environment
* IT tech savvy: manage duty rosters, stock orders, and food safety
* Accurate and efficient cash handling skills
* High standard of personal presentation
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Benefits:
* Prioritise work-life balance, with no late nights and occasional weekend shifts
* Onsite staff parking, cafes, and restaurants available, including free daily Coffee or Tea
* Great retail discounts with stores
* Access to Comm-Bank Workplace Banking
* Continuous professional development and promotional opportunities
* Working in a supportive and welcoming environment with a culture driven by organisational values