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Senior process improvement analyst: customer remediation

Bankwest
Posted: 2 June
Offer description

Bankwest is seeking a Process Improvement Senior Analyst to join their Customer Remediation team in Western Australia. This role is crucial for driving better customer outcomes by identifying and troubleshooting failures, calculating compensation, and helping rectify issues for customers.

The ideal candidate will possess strong business acumen, experience in remediation programs, and advanced skills in Excel and data manipulation. Collaboration with a team of analysts and specialists will be key to delivering high-quality remediation outcomes.

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