Social Media Advisor
Grade: 7/8, Salary range: $113,574-$125,720 + superannuation and leave loading. Duration: temporary full time role for up to 6 months. Location: hybrid with in‐office requirement 2 days a week in Sydney, McKell. The role may be subject to change following DCS workplace policies.
Overview
We are seeking a creative and detail‐oriented communications professional to manage digital channels, develop engaging content and support internal and external communications across NSW Telco Authority. The position sits within the Channels and Content team. The team manages key communication channels and delivers fit‐for‐purpose content that keeps staff and customers informed, connected and aligned with our brand.
Responsibilities
* Managing NSWTA's LinkedIn presence, including content planning, publishing and performance monitoring
* Gathering and maintaining channel performance data to support reporting and continuous improvement
* Supporting Viva Engage content and community engagement, including advice to internal stakeholders
* Writing and publishing TelcoNet articles and internal communications content
* Supporting event photography and identifying content opportunities that showcase NSWTA's work and people
* Assisting with website updates, digital screens and other publishing activities
* Ensuring all content is accurate, audience‐appropriate, accessible and on brand
* Supporting content creation, community engagement and optimisation across channels to enhance reach and impact
Qualifications
* Strong writing and editing skills, with the ability to produce clear, engaging and audience‐focused content
* Experience managing digital or social media channels, including content planning and publishing
* Strong judgement and attention to detail, particularly in reviewing and publishing content
* The ability to work collaboratively and manage multiple priorities in a fast‐paced environment
* Strong communication skills and the ability to engage effectively with stakeholders
Nice to have
* Experience with internal communications platforms (e.g. SharePoint, Viva Engage)
* Basic photography or visual content skills
* Familiarity with website content management systems
* Experience working within government, corporate or brand‐led communications environments
Additional Information
This role may require additional enhanced security vetting.
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. It is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects, leading whole‐of‐government connectivity strategy to bridge the digital divide and keep communities safe.
Equal Employment Opportunity
NSWTA is an equal opportunity employer. We value diversity and inclusion and encourage people from all backgrounds to apply, including those who may require adjustments for the application process.
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