Strategic Retail Operations Leader
Francesca is one of Tasmania's most recognised retail success stories. From its beginnings at Salamanca Market to becoming a nationally celebrated jewellery label with a growing international audience, the company has built a reputation grounded in design, purpose and heart.
The business is entering its next phase of growth, seeking an experienced operational leader to take on the permanent full-time role of Head of Operations and Retail, based in Hobart. This individual will work closely with the leadership team to drive operational excellence while remaining true to the company's mission and values.
This strategic role will oversee both retail and operations functions through a hands-on, people-focused approach. The ideal candidate will guide store and support teams, ensuring performance is measured and maintained, and translate strategic priorities into practical daily execution.
Key Responsibilities:
* Overseeing operational and retail activity across all locations and teams
* Translating strategy into action through systems and processes that drive efficiency and performance
* Leading with insight and accountability, using service and operational data to inform decisions
* Supporting managers and team leaders to lead with clarity and deliver results
* Engaging visibly and consistently as a core member of the leadership team
Required Skills and Qualifications:
* A bachelor's degree in Business Administration, Management, or a related discipline (or equivalent practical experience)
* Demonstrated adaptability in responding to changing market conditions and business priorities
* Strong ethical judgement and integrity, consistently applying transparency and fairness across people and process management
* Well-developed influence and advocacy skills, with the ability to represent and uphold the company's mission and values internally and externally
* Strong commercial acumen with the ability to interpret financial data and translate insights into improved business performance
Benefits:
Francesca is proud of its workplace culture and the community it has built. The team cares deeply about what they do and are ready to welcome someone who shares that mindset.
How to Apply:
Applications can be made through [insert application method]. We look forward to hearing from you.