Store Manager Position
We are seeking an experienced Store Manager to lead our team on a permanent, full-time basis.
* This pivotal role involves overseeing all aspects of store operations, driving sales performance, and ensuring exceptional customer service.
Key Responsibilities:
1. Complete store managerial duties including banking, budgets and rosters
2. Consistently achieve sales, store and personal KPI targets by training, motivating, mentoring and providing feedback to staff
3. Action staff hiring, promotions and disciplinary procedures (where required)
4. Ensure thorough induction and training for all new staff members
5. Ensure high levels of customers satisfaction through excellent service and maintaining a fully stocked store
6. Manage all issues arising from staff or customers (complaints, grievances etc)
7. Manage trade accounts for store (if applicable)
8. Manage stocktaking and stock control for store
9. Manage the receipt and distribution of shipments
10. Maintain showroom and warehouse ensuring it is kept clean & safe at all times
11. Reporting and sales management
12. Implement, train, monitor and adhere to company WH&S standards
13. Implement, train, monitor and adhere to company policies and procedures
Required Skills and Qualifications:
* Manual Driver's License required
* Management experience in the retail sector is preferred (plumbing or interior sales advantageous)
* Experience in managing and meeting KPI's
* Good level of computer literacy and MS applications
* Ability to build effective working relationships
* Solid communication and interpersonal skills
* Staff and Customer management skills
* Strong organisational skills
Benefits:
* Unlimited access to the GO1 learning platform
* Discounts with hundreds of retailers through our HRIS platform
* 24/7 mental health and wellness support through Sonder
Others:
This role requires a reliable, motivated individual who works well within a small team. If you have the right skills and qualifications, please apply now.