About the Position:
The Administration Officer role plays a pivotal part in delivering quality services that align with our mission to strengthen communities and support families.
Reporting to the team leader, the successful candidate will manage a range of administrative functions including correspondence, reporting, scheduling, and client billing.
* Main Responsibilities:
* Coordinate and manage correspondence, reporting, and financial documentation
* Provide administrative support including travel arrangements, roster management, and billing
* Deliver high-quality customer service and resolve procedural issues with professionalism
* Maintain secure and accurate records in accordance with organisational systems
* Manage scheduling, staff timesheets, and reporting within relevant applications
* Work respectfully with Aboriginal and Torres Strait Islander communities to support culturally safe service delivery
* Uphold the Sanctuary Model of Care and contribute to a safe, trauma-informed environment
Requirements:
* Certificate III in Business or equivalent
* Minimum two years' experience in an administrative, clerical, or secretarial role
* Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
* Current driver's licence
* Ability to obtain a National Police Certificate, Blue Card, and Child Safety Screening Check
Employee Benefits:
* Flexible working environment
* Five weeks of annual leave and the ability to purchase more
* Career development
* Study Assistance
* Onsite parking
* Discounts through our large network of retail partners