Contact Services Officer
* Provide support to our Facilities Management (FM) Support Desk.
* Monday to Friday hours - 80 hours per fortnight
* Salary packaging benefits + 5 weeks Annual Leave + Monthly ADO
About the role
Working within a multi-skilled team and reporting to the FM Helpdesk Manager, the contact services officer position will have a broad range of responsibilities, including:
* FM Help Desk support - comprising of administrative assistance to various departments
* Customer Service and general Administrative Duties
* Processing of purchase orders, invoices
* Fielding Engineering, Biomedical and Fleet Management inquiries
* Dispatching tasks to field technicians
About you
* Demonstrated administration experience
* Experience with Facilities Management-related software systems
* Strong computer skills, proficiency in MS Office - Word, Excel and PowerPoint, and databases
* Excellent written and verbal communication skills, professional phone manner
* Exceptional people and customer service skills
* The ability to complete additional shifts where required
If you are a team player who is passionate and committed to providing customer service, then get in touch
Why work with us?
* Career progression opportunities to suit your professional development goals
* Enjoy excellent work-life balance working in a supportive and collaborative team
* Salary packaging, onsite car parking and, close to public transport
Pleaseclick on apply to view the Position Description
Interested?
If you are looking for a challenging role and can demonstrate the above capabilities, connect with Jasmine Veljanovska on or apply online.
All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.
The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.
RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.
As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.