HR Support Specialist
This role involves delivering exceptional customer service and administrative support to ensure seamless employee lifecycle management.
Key Responsibilities:
* Support continuous improvement with a customer-centric approach.
* Execute transactional processes against predefined metrics and SLAs.
* Manage low-level employee inquiries.
* Collaborate with the HR team to implement Workday functionality and identify areas for enhancement.
* Ensure accurate data entry and record maintenance.
* Adhere to established process controls for governance and compliance.
* Support pre-payroll administrative tasks.
* Develop relationships with stakeholders to provide high levels of customer satisfaction.
Required Qualifications:
* Tertiary qualifications in Human Resources or a related field.
* Experience working with Workday software.
* Background in HR, preferably in a shared services environment.
Our Ideal Candidate: You are an organized and detail-oriented individual passionate about delivering excellent service. With strong communication skills and a desire to grow within the HR function, you will thrive in this role.