YARRAWONGA COMMUNITY OPPORTUNITY SHOP CASUAL FIXED-TERM POSITION - Opportunity Shop Assistant Are you passionate about supporting a local Community based organisation and disadvantaged people living in your community? Our customers and community are at the heart of everything we do. Every day, MHA Care employees are making a difference to real people and making people's lives better. Are you passionate about people, love a good rummage through hidden treasures, and thrive in a busy retail environment? If so, we have a fantastic opportunity for you! We are seeking a reliable and community-minded Opportunity Shop Assistant to join our vibrant team at the Yarrawonga Community Opp Shop. This is a casual fixed-term position to provide much needed assistance and backfill for staff leave. This position supports the day-to-day operations of the Shop by providing exceptional customer service, supporting volunteers, managing donations, and ensuring the shop floor is welcoming, professional, and well-organised. Must also be willing to work Saturdays. Key Responsibilities: • Provide warm, friendly and efficient customer service to all visitors and volunteers. • Assist with stock preparation, sales displays and donation management. • Maintain tidy and inviting retail displays, ensuring a positive shopping experience. • Accurately process sales using cash register and EFTPOS systems. • Support volunteers in daily operations and respond to enquiries. • Assist with basic administrative duties and retail operations as required by the Coordinator. • Contribute to a safe and inclusive environment, observing Work Health & Safety procedures. • Actively participate in continuous improvement and team development. The successful applicant will have: • Demonstrated experience in a retail environment, preferably in a community-focused or not-for-profit setting. • Excellent customer service and communication skills, both face-to-face and over the phone. • Ability to multitask and manage time efficiently in a busy retail space. • A collaborative attitude with the ability to work independently and as part of a team. • Strong computer and point-of-sale skills. • A keen eye for presentation and attention to detail. • Certificate II or III in Retail Services or equivalent experience (desirable). Position Requirements: • Current Police Check • Current Working with Children Check (or willingness to obtain) • Current valid Driver’s License Why work with us? • Be part of a supportive team in a much-loved community hub • Enjoy flexible, casual working arrangements • Make a real difference while gaining valuable retail experience • Work for a values-based, not-for-profit organisation with a strong local presence • Be celebrated through staff appreciation events and service milestones If you are a retail enthusiast with a heart for community, we’d love to hear from you! To apply, please submit your resume and cover letter addressing the key selection criteria, marked ‘Private and Confidential’ to hr@mhacare.org.au by Friday, 11th April 2025. MHA Care is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.