PRIMARY DETAIL
* Salary: $122,628- $136,449 per annum (HEW Level 8) plus 17% superannuation and annual leave loading
* Appointment Type: Full-time, 2 Year Fixed Term Contract
* Location: Macquarie University, Wallumattagal Campus, North Ryde
Macquarie University is hiring an Executive Officer to support the Chief Information and Digital Officer (CIDO). We are seeking a highly organised and strategic professional to join Macquarie University Information Technology (MQIT) at a pivotal time of digital transformation. This role provides executive-level support and coordination across strategic initiatives that advance the University's mission of being bold, distinctive, and transformative. You will work at the centre of IT leadership, serving as a key liaison across the university and enabling the delivery of reliable, secure, and scalable technology services that support education, research, and health domains.
If you are an excellent communicator who excels at relationship building with stakeholders across all levels in the organisation internally and externally, then this is a role you will thrive in.
About the Role
MQIT is undergoing an exciting period of strategy renewal including a new structure, rebrand, and rebuild of the technology offerings and digital transformation across the University. This position sits within MQ IT, reporting directly to the Chief Information and Digital Officer within the Division of Vice-Chancellor People & Operations. MQIT serves as a strategic partner to the University, and this role is central to ensuring the CIDO can focus on high-level strategic priorities while maintaining effective operations, stakeholder engagement, and project delivery.
This role offers a unique opportunity to shape the future of digital services at Macquarie University and work at the intersection of technology leadership, university governance, and strategic transformation. The Executive Officer will work closely with the CIDO and Directors to support strategy, coordinate operations and reporting across the portfolio. You will:
* Provide high-level executive support to the CIDO and coordinate IT input for key university activities including reporting and departmental risk profiles
* Plan, coordinate, and prepare regular executive packs, reports, and presentations for University Council (including but not limited to cybersecurity, disaster recovery, and projects) as well as ad hoc presentations for internal and external stakeholders including for conferences
* Prepare, draft, manage, and coordinate high-level communications and correspondence including briefings, reports, submissions, and notes to ensure comprehensiveness, accuracy, and timeliness of written information and presentations for Executive Group
* Monitor and report on strategic, operational, and project plans to inform decision-making and support achievement of organisational objectives
* Act as the executive point of contact, liaise with stakeholders, and action requests to coordinate communication and proactively ensure responses meet deadlines
* Collaborate with key internal stakeholders including legal, finance, procurement, HR, marketing, and various executive offices to coordinate, monitor, and support MQIT strategic initiatives and reporting
* Research, analyse, and report on IT trends, policies, and practices both within and external to the University with the aim of improving IT cross-functionality and service delivery
* In conjunction with the CIDO, manage and oversee the IT Operating Budget and prepare strategic advice, information, and reports on diverse and complex policy, planning, and operational matters to facilitate informed decision-making and planning
* Provide issues management and support, responding to emerging issues to ensure effective resolution with minimal risk to the organisation
* Lead, research, and contribute to projects to support the achievement of organisation-level strategic and operational objectives
* Support the CIDO with various team building and culture development initiatives and events to help build camaraderie and a high-performance culture in MQIT
* Develop and oversee the implementation and evaluation of administrative practices, systems, and procedures to optimise efficiency and support the achievement of quality outcomes
About You (Selection Criteria)
* You will have a qualification in Business or related field and/or equivalent experience
* Demonstrated experience in providing high-level executive support, ideally within Higher Education
* Experience working in matrixed organisations, communicating complex information to a range of audiences, and coordinating multiple initiatives simultaneously
* Advanced communication skills including researching, extracting, and summarising key information from a variety of sources, report writing, responding effectively to internal and external stakeholders, and creating presentations (PowerPoint etc.)
* Proven capability in writing reports and proposals
* Skilled in building, developing, and managing effective relationships with internal and external stakeholders across all levels of the organisation
* Experienced in the delivery of high-quality reports and submissions for executives, senior management, governance bodies (including University Council), and external bodies
* An advanced understanding of governance, policy, and procedural frameworks
* An understanding of Australian Higher Education
* Experience analysing and reporting on data
* Demonstrated ability scoping and coordinating projects
* Demonstrated experience in exercising diplomacy and appropriate judgement when involved with matters of a highly confidential and/or sensitive nature
* Demonstrated experience in identifying and implementing improvement initiatives
* Excellent communication and influencing skills across a diverse group of stakeholders
* Experience developing and revising policies and procedures
* Advanced computer skills including Microsoft Office, databases, internet, and email applications
Desirable Experience
* Experience working directly with C-suite executives in technology, higher education, or government sectors
* Familiarity with IT governance frameworks, digital transformation initiatives, or technology project portfolio management
* Knowledge of University governance structures including Academic Senate and Council processes
* Experience with change management and stakeholder engagement in complex organisations
* Experience supporting culture development and team building initiatives in professional services environments
How to Apply
To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).
Applications Close: Applications will close on 27th February and kindly please note we reserve the right to progress or decline an application prior to the application closing date.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the fabulous staff benefits on offer when you work at Macquarie University.
* Flexible, hybrid work arrangements
* 17% Superannuation
* Subsidised onsite parking options
* Extensive training and professional development programs
* Onsite childcare facilities to support working parents
* Onsite vacation care during school holidays
* Discounted health insurance
* Subsidised membership at our Sport & Aquatic Centre
* Access to an Employee Assistance Program for free and confidential support
* Convenient onsite GP, imaging, and physiotherapy clinics
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University,, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
27/02/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.