About the role
The Administrative Support Officer carries out various administrative and support services to assist in meeting the operational requirements of The Duke of Edinburgh team. In this role you will be required to:
1. Provide key frontline services that include the preparation and distribution of invoices to collect monthly revenues.
2. Manipulate and validate critical monthly reporting data that forms the framework of other frontline service activities.
3. Preparation and distribution of monthly Duke of Edinburgh certificates as per licence obligations.
4. Manage new client registrations in accordance with documented processes.
5. Maintain multiple databases to allow accurate reporting.
About you
You will have the ability to support the administration of effective Duke of Edinburgh activities in an environment with a high volume and variety of tasks, competing priorities and tight deadlines. You can deal effectively and professionally with business clients and industry stakeholders whilst managing their expectations and balancing competing priorities. You foster a positive customer experience, and you are technology savvy.
The Office of Sport is a great place to work, we offer:
6. A family friendly and flexible working environment
7. A competitive salary
8. Generous leave entitlements including recreation, sick/carer’s, family and community services, and flex leave
9. Skills and leadership development training programs
10. Provide your responses to the two pre-screening questions (maximum of 2 pages/4,000 characters).
11. Attach a cover letter to your online application (maximum 1 page)
12. Provide a resume that details your current and previous experiences (maximum of 4 pages)
Pre-screening questions
1.The role requires the manipulation of data in Excel using data sourced from multiple databases to compile monthly reports to create financial transactions as well as mail merged documents for dispatch. Describe your experiences and the tools you used in undertaking and completing similar tasks. What challenges have you faced and how did you overcome them?
2.The role also requires the management of a Customer Relationship Management (CRM) system to manage Client accounts and related financial transactions. Describe your experiences in CRM and financial transaction management including an outline of particular tasks that you’ve undertaken and the tools that you have used.
Notes
13. The successful applicant will be subject to a National Criminal Records Check.
14. No offer of employment will be made until all relevant clearances are finalised
Applications Close: Sunday, 3 March 2024 at 11:59pm (AEDT)
Thank you for your interest in this role. We look forward to receiving your application.