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Guest experience coordinator

Coffs Harbour
beBeeCustomer
Posted: 16 December
Offer description

Job Opportunity

Overview: We operate in 40 unique locations across NSW Crown Land.

Our team strives to create memorable experiences for our guests and staff alike.

Our business model is built around four key pillars: Social, Culture, Environment, and Economic.

* Deliver exceptional customer service through various channels.
* Have experience with RMS or similar reservations systems.
* Undertake a range of administrative duties, including banking and cleaning of offices/kiosks.
* Prepare correspondence and maintain accurate record-keeping according to procedures.
* Support Park Managers and Supervisors with opening and closing operations.
* Process payments using point-of-sale registers.
* Assist with stock takes and invoicing for kiosk, store, cabin, office, and cleaning equipment and chemicals.
* Provide directions to visitors within the park as they enter.
* Contribute to social media administration at the park level.

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