About Shoes & Sox:Shoes & Sox is a leading children’s footwear retailer: it’s what we do together that makes us special. We are a family - supporting you through every step of life’s journey.A career with Shoes & Sox offers the opportunity to bring your best self to work each day. As part of the Brand Collective network, we create experiences that enrich children's lives across our 80+ stores in Australia and beyond.We are seeking passionate and energetic Casual Retail Assistants for our Shoes and Sox store in Woden.Key duties and responsibilities:Work as part of a team to create a genuine shopping experience for every customerDeliver exceptional customer service through personalized shoe-fitting servicesMaintain store presentation according to visual merchandising standardsWork as a team to achieve sales and KPI targetsEnsure product knowledge of footwear and accessoriesAssist with store administration and maintenance duties, including cleaningContribute to an organized stock room and use ladders to retrieve stock (must be comfortable doing so)Maintain a positive, can-do attitude and embrace the Shoes & Sox culture The skills and experience we are looking for:Previous customer service experienceWarm, welcoming personality, enjoy working with childrenAbility to thrive in fast-paced team environmentsUpbeat, energetic, motivating attitudeCommitment to providing exceptional customer service and memorable shopping experiencesStrong communication and organizational skillsGood listener, receptive to feedback Perks we offer:Generous discounts for you and your family across Brand Collective's brands (e.g., 50% off Superdry, Hush Puppies, Clarks, Elka Collective, and more)Training and development opportunitiesMonthly bonus schemes based on KPI achievement and fun competitions with giveawaysExclusive benefits platform with savings from leading retailers like Woolworths, Amazon, and Myer Employee Assistance Program offering free access to mental health professionals We value diversity and inclusion at Brand Collective. If your skills align with the role, apply with your CV and Cover Letter. Bonus points for a short video cover letter explaining why this role excites you. About Brand Collective:Brand Collective is a major Australian apparel, footwear, and sports group with over 300 stores and 3,000 team members. We operate online and wholesale channels, offering a diverse portfolio from heritage brands to luxury fashion. We bring brands to life!
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