Job Title: Client Service Director
About the Role: We are seeking a senior leader to lead our Contact Centre team through a period of growth and transformation.
Key Responsibilities:
* Drive business performance, creating an inclusive high-performance culture within the Contact Centre.
* Solve customer problems, driving process improvement and delivering results.
The Ideal Candidate: You will be a strategic operational leader who thrives on empowering others, with a proven track record in delivering exceptional customer experiences, driving successful change initiatives.
What We Offer: Join us where we celebrate diversity and believe that bringing together diverse thoughts, perspectives, and expressions is key to our success as a business.