At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.
Job Description:
We have a Field technician role based in regional South Australia.
The role will be based out of Mount Gambier supporting clients in and around areas including the South East.
This role will require you to travel and a vehicle will be provided. To be successful the candidate would be required to pass a national Police check, working with children and aged in addition hold a full driver's license.
Responsibilities:
Do you believe that you can?:
* Provide high-quality desktop support to all types of users including at an executive level.
* Initial set up and support of laptops, desktops, mobiles, and peripherals.
* Support users face to face.
* Complete routine maintenance of standard hardware such as laptops/mobile devices.
* Accurately manage and track business assets, requests, and incidents.
* Prioritise new support requests and existing work orders.
* Record and maintain accurate service details, time records and job notes.
* Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
* Work within the time limits as assigned for specific tasks.
Knowledge and Skills:
All you need is to have proven experience in:
* Basic hardware and operating system familiarity.
* Strong attention to detail and accuracy.
* Ability to multitask.
* Great interpersonal skills.
* Excellent verbal and written skills.
* Excellent customer service skills.
* Ability to function in a fast-paced deadline-oriented environment.
* Professional demeanour.
* Excellent time management skills.
* Strong Customer relationship building skills.
* Good teamwork with peers and company personnel.
* Have a currant Australian drivers Licence.
* And be able to pass the Company's background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.)
Do People Describe You As:
* An eager learner, who is excited to expand knowledge and gain experience working with and supporting the latest technologies?
* A fantastic communicator, who does everything in your power to meet customers' needs & as someone who follows up to make sure you did the work right?
* Someone looking to tackle an intense but rewarding & exciting role?
Still reading?
Then apply now to join DXC