A leading technology company in Australia is seeking a Telephony Platform Owner to take ownership of their Genesys Cloud telephony system. In this role, you'll be responsible for designing and evolving call flows, managing telephony integrations, and ensuring flawless customer communications. The ideal candidate will have proven experience with Genesys Cloud CX, a strong understanding of telephony protocols, and the ability to troubleshoot production issues effectively. This position offers a supportive culture and various benefits to enhance well-being and work-life balance.#J-18808-Ljbffr