Must have Negative Vetting Level 1 Security clearance.Primary Technologies :SAP HANA, SAP BasisKey duties may include, but are not limited to :Perform daily system health checks of the production environment and fine-tune performance issues prior to business hours.Initiate in-house tests during system health checks, troubleshoot, and resolve identified issues.Implement root cause analysis, troubleshooting, and resolve issues impacting SAP landscapes.Monitor and advise on SAP Java systems regarding capacity and load management.Monitor database load and activities, taking preventive measures against high response times.Create task cards for activities/issues requiring regular intervention for quick resolution.Assist during system patching and kernel upgrades.Perform SAP HANA system administration tasks such as health checks, on-demand tasks, and upgrades.Manage table replication on SAP landscape transformation servers for real-time or scheduled data replication.Monitor and troubleshoot HANA WLM and dashboard applications via system replication.Handle Change Management processes including assessment, RFC logging, emergency changes, scheduling, deployment, and post-implementation review.Provide technical support for Business Objects, DQM, and Data Services issues.Develop detailed cutover checklists and project plans, ensuring alignment with standards.Coordinate with system owners to develop test scopes, prepare testing, and ensure effective remediation.Report cutover status to project leadership and stakeholders, coordinating legacy shutdown activities.Monitor system availability and load using tools like DCRUM, Dynatrace, NAM, Watch4Net, Kibana, and Grafana.Collaborate with Network Operations team for system monitoring and issue resolution.Provide 24/7 system support and troubleshooting during non-business hours via incident on-call.Troubleshoot SAP Business solutions including CRM, ERP, SRM, S/4HANA, IDM, Fraud Management, BI/BW, BOBJ, BODS, DQM, and ESS.Assist with migration, implementation, and post-Go-Live activities.Resolve production incidents through OpenText Service Manager.Mandatory Criteria :At least 5 years of SAP BASIS experience in a large, complex environment.Experience with multiple SAP Technologies such as CRM, PSCD, ERP, Java, HANA, etc.Experience implementing Early Watch Alert Recommendations.Proficiency in SAP ABAP and HANA performance tuning.Experience with incident resolution and root cause analysis.Knowledge of SAP System upgrades and related tasks.Experience with HANA & DB2 as SAP database platforms.
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