Full Time Medical Receptionist - Join Our Caring Team!
Locations: Cairns & Mount Sheridan
Hours: Between 7:45 AM - 5:00 PM
Why Join Us?
At I-MED Radiology Network, we're united by a powerful mission: to help save lives and reduce uncertainty. With over 4,000 team members across Australia, we're proud to be leaders in medical imaging, supported by cutting‐edge technology and a compassionate culture.
What You'll Be Doing
* Welcoming patients with warmth and professionalism
* Scheduling appointments and managing patient data
* Assisting with general enquiries and providing a calm presence
* Handling payments and billing (Medicare, Private Health, DVA, etc.)
* Managing medical records with confidentiality
* Maintaining a tidy and welcoming reception area
* Responding to internal emails and coordinating with clinical staff
* Working independently and as part of a supportive team
* Communicating with referring doctors and other stakeholders
* Providing coverage during staff leave when needed
What You'll Bring
* Robust communication and interpersonal skills
* Intermediate computer skills (Microsoft Office, medical software)
* Understanding of medical terminology
* Previous experience in radiology or medical reception is a plus
* Ability to stay calm and focused under pressure
* Quick thinking and adaptability
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