Overview
Job Type: Permanent position | Full time position
Job Description
* Supervising front-of-house operations to ensure customers receive efficient, friendly, and high-quality service.
* Handling customer feedback, enquiries, and complaints professionally to maintain customer satisfaction and brand reputation.
* Preparing staff rosters, allocating team members to specific shifts and service stations to ensure smooth operations during peak and non-peak periods.
* Assisting in recruitment processes, including interviewing and onboarding new team members.
* Providing structured training and ongoing performance guidance to staff, including coaching on service procedures and conflict resolution.
* Monitoring staff performance, addressing workplace issues, and supporting management in performance reviews and disciplinary matters where required.
* Overseeing cash handling procedures, point-of-sale operations, and ensuring accuracy in daily reconciliation.
* Managing stock levels, conducting inventory counts, and coordinating stock ordering to prevent shortages or overstocking.
* Ensuring correct pricing, promotional displays, and product presentation in line with brand standards.
* Inspecting returned or incorrect orders and determining appropriate corrective actions.
* Enforcing food safety, workplace health and safety, and security procedures in accordance with regulatory and company requirements.
* Supporting the Restaurant Manager in achieving sales targets and maintaining operational efficiency.
Qualifications
* AQF Certificate II or III or Diploma in Business
* Minimum 1-3 year of relevant experience
About Company
Zambusso Pty Ltd ATF Zambusso Unit Trust, trading as Zambrero Busselton, operates a fast-paced Mexican quick service restaurant in Busselton, WA. The business delivers fresh, healthy meals and high customer service standards while supporting local employment and community engagement.
Work Details
* Work Type: Full time
* Salary: $75,000 - 85,000
* Job Publish: 25-02-2026
* Job Expire: 27-03-2026
Apply Link: https://workinitiatives.com.au/job/details?id=5376655
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