Working for this health services organisation Team Leader, Network and Telecommunications you will provide team leadership, day to day co-ordination and prioritisation of workload to support the 24x7 availability of key ICT network infrastructure and telecommunication services.
Key accountabilities
1. Lead team member participation to ensure ongoing excellence in service delivery and teamwork
2. Work with vendors to identify opportunities for improvement, leveraging technology to improve ways of working across networks and telecommunications
3. Provide technical leadership and Subject Matter Expertise in respect of data networking and telecommunications
4. Develop lifecycle management plans that assess future requirements of network architecture
5. Ensure operational 24x7 availability and resilience of data networks (wired and wireless) and telecommunications services
6. Actively manage the uplift security program of works across the networks and telecommunications infrastructure to support the implementation of controls
7. Provide key technical liaison between the networking and server/cloud/infrastructure team
8. Ensure team members are responding to Service Now Service Level Agreements (SLA's) in a timely manner
9. Manage the technical documentation for the network and telecommunications environment to maintain currency
Skills and experience
10. Demonstrated management and leadership skills, including the ability to lead a team of network & telephony engineers
11. Detailed technical knowledge across enterprise data network infrastructure/technologies and telecommunications, including Cisco ACI, Cisco switching and routing, and Palo Alto firewalls
12. Strong organisational and time management skills with the ability to prioritise workload and competing demands and conflicting priorities
13. Excellent verbal communication and interpersonal skills with the ability to interact with and influence a variety of stakeholders to achieve mutual understanding and agreed outcomes
14. Demonstrated ability to manage and maintain a strong business relationship with stakeholders and vendors