Role purpose
We have an exciting opportunity for the right candidate to join our growing Digital team in the Growth and Engagement Division at the National Museum of Australia. This is a unique chance to play a pivotal role in shaping the future of the Museum and enhancing its digital experiences as we embark on an exciting digital transformation journey.
The Product Manager will lead and deliver key projects within the Digital team, while also overseeing daily operations. The ideal candidate will identify requirements, engage in strategic planning, and provide innovative solutions to enhance user experiences for both our audience and the organization.
This role demands exceptional communication skills, strong leadership capabilities, and the ability to collaborate effectively with a diverse range of stakeholders to ensure project delivery aligns with business goals and user needs.
Additionally, as a vital member of our dynamic Digital team, the Product Manager will actively contribute to broader initiatives within the Museum. They will be tasked with delivering innovative and robust solutions that modernize and enhance our digital ecosystem, driving engagement and facilitating seamless interactions for our users.
Key accountabilities
* Operational Leadership: Manage the day-to-day operations of the Digital team and oversees the Work in Progress (WIP) meetings, ensuring smooth workflow and collaboration.
* Thorough Project Scoping: Identifying all project requirements, objectives, and deliverables ensures clarity and minimizes scope creep.
* Key Project Delivery: Effectively manage the scope, cost, time and risks of major projects. This role will play a key role in the delivery of the content management system.
* Strategic planning: Developing and maintaining a product roadmap that outlines objectives and timelines.
* Identifying Risks: Proactively recognising potential project risks and challenges.
* Stakeholder management: Working closely with business stakeholders, understanding, discovering, defining, validating, prioritising and continuously managing business and customer requirements.
* Outcome focus: Working with an outcome focus, demonstrating an ability to effectively challenge the business while retaining a customer focus.
* Innovative mindset: Be at the forefront of innovation in the team being across emerging and modern technologies.
* Demonstrate a strong commitment to Work Health and Safety (WH&S) by actively supporting a positive safety culture, following the Museum's WHS policies and procedures, and complying with reasonable instructions to ensure alignment with the Work Health and Safety Act 2011
To apply
Applicants must include a 2 page pitch addressing their suitability for the role against the essential and desirable Skills, experience and qualifications. Applicants must also provide a resume and contact details for 2 referees.
Visit https://www.nma.gov.au/about/employment and apply online.
Applications close 11:59pm, Thursday 28th May 2026
Reasonable adjustments are available throughout the recruitment process. If you require, or would like to discuss reasonable adjustments, please contact the Contact Officer for this position.