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Cochlear is the global market leader in implant hearing solutions. Our mission is to help people hear and be heard. We offer an innovative range of cochlear implant systems, surgically implanted devices that restore hearing for those with severe hearing loss. Join us to make a difference in people's lives and be part of a pioneering Australian company leading the world in implantable hearing solutions.
Work on exciting new projects and contribute to impactful healthcare solutions.
Location: Close to public transport/Onsite parking
Role Overview
The Senior UX Product Designer will lead UX and UI activities within a flagship digital product, working closely with the Lead UX Designer and cross-functional teams to create exceptional user experiences. The role involves addressing customer pain points, solving user challenges, and collaborating with Product Management, Engineering, Data Analytics, and Delivery teams to deliver cohesive solutions.
Accountabilities
1. Deliver tested, validated, and robust UX and UI solutions ready for implementation.
2. Facilitate concept testing, capturing user insights to inform feature development using the DVFU framework.
3. Validate user needs and establish metrics for continuous experience improvement.
4. Prioritize and conduct high-value UX activities aligned with product delivery timelines.
5. Determine appropriate discovery and shaping activities during feature development.
6. Enhance UX practices and identify opportunities for impact across Cochlear.
7. Lead workshops, analyses, and create UI/UX artifacts to accelerate product delivery.
8. Advocate for improvements in Experience Design and Human-Centered Design activities.
9. Minimum 6 years of proven experience as a Product or UX Designer for software products.
10. Experience working in collaborative agile teams within complex problem spaces.
11. Advocate for Inclusive Design, User-Centered, and Human-Centered methodologies.
12. Deep knowledge of design patterns and best practices in user experience design.
13. Excellent interpersonal, written, and verbal communication skills, with the ability to present complex research clearly.
14. Strong analytical and collaborative problem-solving abilities.
Preferred Qualifications
* Experience in Lean UX, Dual Track Discovery, or Continuous Discovery.
* Experience integrating brand and accessibility considerations into digital products.
* Experience working with web and mobile application teams.
* Knowledge of Service Design methods and Customer Journey mapping.
* Understanding of Design Systems and their role in product design.
Additional Information
Cochlear's mission is to help people hear and be heard. We collaborate with industry-leading clinical, research, and support networks to deliver lifelong hearing solutions. Join us to grow your career while making a meaningful impact on people's lives.
If you possess the skills and experience for this role, apply now by clicking the button below.
Our Commitment to Employees
We foster a supportive environment with programs for continuous learning, professional development, and work-life balance. We value diversity and inclusion, encouraging unique perspectives and backgrounds. Flexible working arrangements are available—discuss what flexibility means for you.
Learn more about Life at Cochlear at .
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Manufacturing
* Industries: Medical Equipment Manufacturing
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