About the role
We're looking for a Retail Team Lead who can drive sales growth and deliver exceptional customer experiences.
The successful candidate will have experience in fast-paced retail, hospitality or customer-facing environments, with a strong focus on delivering excellent customer service.
Key responsibilities include managing inventory, creating a welcoming store environment, and ensuring seamless day-to-day operations.
A successful Retail Team Lead will also be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and enhance overall team performance.
About you and your skills
* You have experience in retail, hospitality or customer-facing environments.
* You're social, enjoy chatting with people, and are all about delivering an awesome customer experience.
* You're great at admin tasks like payroll, rostering, managing inventory, and ensuring everything remains well-organised and visually appealing in the store.
* Hitting sales targets and boosting customer satisfaction gets you excited.
* You have an RSA certification, or are willing to obtain one if you don't.
What's in it for you?
* More cash staying in your pocket: Eligible team members receive 5% discount all year round on their supermarket and liquor online and in-store purchases.
* Reward through recognition: Give and receive recognition linked to our values through our digital recognition platform 'mythanks'.
* Product exposure: Step up your product knowledge through our learning modules that include exclusive product discounts and giveaways (freebies) to team members and regular in-store supplier visits and tastings.
* Opportunities for learning and development: Discover and explore a variety of career development programs and job-specific training.
* Investment in your future: Become a part-owner of the Coles Group.
* Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.