About The Role
Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our quick‐paced clinic located at Pakenham. This is a full‐time position.
Responsibilities
* Managing all phone enquiries in a timely, professional, and confidential manner
* Front of house reception / greeting patients upon arrival
* Schedule appointments for patients and referrers
* Issue patient invoices/receipts and process Medicare rebates as required
* Enter and update patient registration details
* Ensure the reception and waiting area is clean and presentable at all times
Qualifications
* Robust customer service and patient focus skills
* Eagerness to learn
* Excellent time management and organisational skills
* High level of attention to detail and confidentiality
* Ability to work autonomously, as well as part of a team
* Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded
Benefits
* A dynamic team environment
* Attractive remuneration and benefits
* Paid Parental Leave
* Potential for growth
* Commitment to professional development and education
* Flexible and supportive working arrangements
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