About Neverfail Spring Water
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Neverfail Spring Water is a great Australian success story and part of the Coca-Cola Europacific Partners group, servicing approximately 70,000+ customers. The business was created in 1987 by Sydney-based entrepreneur Harry Hilliam and his family.
The company continues to lead the market by looking towards the future, including capital investment in systems and processes, simplifying and modernising its e-commerce platform for a better customer experience, and becoming efficient and agile in the way it services and delivers to its customers.
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About the Role
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The Logistics Manager – Neverfail is responsible for leading a team of Delivery Drivers to achieve sales and executional metrics across a geographic territory. This will be achieved by ensuring safe transportation of products, providing great service through the execution of the Neverfail Planned Call, and increasing sales by delivering against growth plans and building great rapport with customers.
You will train, coach, and develop your team to identify and activate initiatives that consistently provide a reliable and trustworthy delivery service, while also capitalising on growth opportunities for Neverfail that ensure customers never run out of water.
As well as working closely with your immediate team, you will also collaborate with internal stakeholders such as Sales, Production, Finance, and the National Sales Centre to ensure we fulfill our customer commitment.
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Key Responsibilities
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* Communicate the Neverfail Business Plan and track performance to KPI objectives, financial targets, and DIFOT.
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* Lead performance planning, recruitment, talent identification, and succession planning within your team.
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* Train, coach, and develop team members by conducting regular discussions about their performance and development.
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* Provide a safe environment for all employees, contractors, and visitors by ensuring compliance with workplace health and safety policies and procedures.
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* Apply best-in-class planning and strategy to organise all aspects of contractor management and customer service excellence.
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* Contribute to the territory plan by demonstrating knowledge of our customer's needs, objectives, and opportunities with top customers.
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* Use customer feedback to adapt responses to customer needs and expectations, aligning plans, overcoming objections, and continually improving the customer experience.
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* Identify and leverage programs to meet and exceed volume and sales execution targets.
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* Negotiate contracts for delivery partners (3PL, contractors, and distributors).
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* Drive positive impact with stakeholders and bring an everyday 'Growth Mindset'.
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About You
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We are looking for a confident, energetic, and personable Logistics Manager to join our QLD Logistics Team. To be successful, you will have:
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* Previous experience managing relationships and building partnerships with key stakeholders at all levels.
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* Demonstrated experience in negotiation, problem-solving, and identifying next steps and controls.
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* Strong accountability to drive and achieve results.
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* Effective time management and personal management skills, as well as working towards required timelines under limited supervision.
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* The ability to coach, mentor, and develop others to reach their full potential.
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* A strategic and decisive mindset with the ability to set actionable goals.
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* Strong perseverance and resilience.
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* Truck Licence or Forklift Licence (or willingness to get one).
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About Our Offer
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At CCEP, you can expect an attractive package including staff product allowance, as well as a broad range of discounts and benefits from a range of partners. This is a genuine opportunity for an ambitious and customer-focused trade professional to take their career to a new level and thrive making a positive contribution to CCEP customers' business growth and success, with a brand you can be proud of.
Some of our amazing and competitive benefits include:
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* Generous company-funded Parental leave.
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* Purchased Annual Leave Scheme.
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* Ongoing training and opportunities for career progression.
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* Being part of one of the world's largest bottlers and most recognizable brands.
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* Excellent team culture – we have fun whilst we work.
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* A Leader who will support and guide you throughout your career.
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* Access to employee benefits such as free drinks onsite, allocation of products to take home, EAP, free onsite parking.
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* Access to our CCEP Care Program which helps our People work through the challenges of navigating Government Services, Social Welfare Organisations, and all other matters that impact on their emotional, psychological, financial, and physical wellbeing.
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* Access to our career and self-development program DevelopingMe@CCEP from day one.
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Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.