Lab-Grown Diamond Specialist, a leading player in the industry, offers an exciting opportunity to join our team as a part-time Sales and Operations Assistant in our Perth showroom.
As a key member of our dynamic and supportive team, you will be responsible for delivering exceptional customer service, guiding clients through their jewellery purchase journey, and assisting with various administrative tasks.
* Conduct in-person client consultations, offering tailored product recommendations
* Assist clients in selecting engagement rings, wedding bands, and fine jewellery
* Educate customers on lab-grown diamonds and ring styles (full training provided)
* Handle sales transactions and process orders with accuracy and care
* Manage all aspects of shipping, including both inbound and outbound logistics
* Oversee the receipt and processing of diamond inventory with meticulous attention to detail
* Maintain showroom presentation and assist with inventory checks and restocking
* Build strong relationships with both new and returning customers
* Assist the operations team with a range of administrative duties, including updating order information, managing email correspondence, maintaining filing systems, managing records, and other support tasks to ensure smooth and efficient operations
About You:
Requirements:
* Passionate about customer service and sales
* Professional, warm, and confident in a client-facing environment
* Excellent communication skills – both written and verbal
* Reliable, proactive, and well-presented
* Sales or retail experience (minimum 1 year) preferred – jewellery or luxury retail experience is a plus
* Eager to learn about diamonds and jewellery – we provide full training
* Available to work weekends and public holidays as required
What's in it for you?
* Base salary plus uncapped commission
* Extensive training in lab diamonds and fine jewellery
* A supportive team environment in a beautiful retail setting
* Work with stunning products that truly make people smile
* Opportunities to grow with a rapidly expanding international brand
* Staff discounts and exclusive employee product allowance
* Be part of a business that champions sustainability and mine-free diamonds
Apply Now: