Job Description
Sr. Field Application Engineers form strategic partnerships with customers to identify and deliver tailored solutions for new and existing applications.
The role involves collaborating with cross-functional teams to develop innovative product documentation, providing expert advice on product selection, and customizing products to meet customer specifications.
Key responsibilities include preparing product literature, managing product documentation, and engineering/customizing products to meet customers' requirements.
The ideal candidate will have a qualified cable jointer up to 245kV cable accessories applications, an engineering background in electrical, and 10+ years of cable accessories installation/application experience.
Additional qualifications include a valid driving license and strong computer literacy.
Responsibilities
* Creation and management of product documentation such as bills of materials and installation instructions.
* Provide product selection advice to customers and internal sales teams.
* Application engineering/customization of existing products to meet customers' requirements.
* Customer support during introduction and installation of new and existing products on site/at customers' facilities.
* Product demonstration, training, and presentation.
* Liaise with Product Management and Engineering as part of the new product development process.
* Provide technical input into the tendering process.
* Train customers on new and existing products.
* Travel domestically/internationally as required to provide product training and demonstration/customer visits.
Qualifications
* Qualified cable jointer up to 245kV cable accessories applications.
* Engineering background in electrical is preferred.
* 10+ years of cable accessories installation/application experience.
* Valid driving license.
* Strong computer literacy.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.