Customer Service Role
Council is seeking a dedicated individual to join our Customer Service team. The ideal candidate will embody our core values of Passion, Respect, Innovation, Dedication, and Excellence (PRIDE) in every interaction.
* In this role, you'll be the first point of contact across all channels of customer engagement, providing outstanding service to both internal and external customers.
Key responsibilities include:
1. Providing exceptional customer service through various channels
2. Supporting internal and external customers
You will work in a supportive environment that assists you in reaching your career goals. You will have access to ongoing professional development and individual development plans, as well as opportunities for secondments and higher-grade duties arrangements.
The position offers a range of benefits, including a commencing weekly rate with progression dependent upon skills and experience, plus 11.5% superannuation. You will also have access to two health and wellbeing leave days for your Christmas break, three weeks sick leave per year, cumulative where unused, and long service leave after five years of employment.
Additional benefits include salary packaging options, generous paid parental leave arrangements, and a suite of health and wellbeing programs offered each year.
This is an exciting opportunity to develop your skills and contribute to delivering infrastructure and services that meet the evolving needs of our community.