Responsibilities
The Field Service Engineer is the primary technical representative for Medtronic Cardiac Ablation Solutions Affera system and then other cardiovascular products as required. The FSR is also responsible for the technical assessment, installation, support, servicing, maintenance, and de-installation of all Affera systems or other CAS/CS products at customer sites. The FSR works closely with the Field Service and Technical Service teams to help coordinate feedback with the Marketing, Quality, Production and Engineering groups to continually evaluate the performance of products in the field. This position may also require providing technical assistance to physicians or technologists during clinical procedures.
Required Knowledge and Experience
* Education certificate in Engineering discipline
* Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation.
* Experience with mapping systems.
* Ability to troubleshoot problems and technically diagnose medical equipment. Excellent English writing and verbal communication skills
* Experience in teaching technical subject matter
* Excellent time management skills and detail oriented
* Flexibility to travel frequently including possible international locations.
* Ability to work independently, self-motivated and without direct supervision.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. We recognize our employees' contributions and offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
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